Returns & Warranty
We offer a 30-days-not-satisfied-money-back-warranty on all our external hard drives and enclosures. In case you are not satisfied with your purchase you may return the item within 30 days from invoice date. Seperate / internal HDD's and SSD's are excluded from this policy, only the manufacturer warranty applies.
For all our returns an RMA (Return Merchandise Authorization) number is required, please contact us before returning the item.
The shipping cost for returning items which are not faulty are for your account. We will refund shipping cost for DOA's and warranty claims. We will deduct 10% restocking fee for returns that are not DOA and have an opened retail package.
The warranty period differs per item and is mentioned with the product specifications. Warranty period begins on purchase date and is not transferable.
Please contact us before returning the item.